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Privacy Policy

Effective Date: November 3, 2026

At 1-833 Claim Me, LLC d/b/a Claim Me (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information with transparency and accountability. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (www.claimmenow.com), our services, or our client portal (collectively, “Services”) as a Florida Bar-registered Qualifying Provider connecting individuals with licensed attorneys and medical professionals for property damage, personal injury, and related claims. By using our Services, you agree to this Privacy Policy and our Terms and Conditions.

1. Who We Are

Claim Me is a Florida Bar-registered Qualifying Provider operating pursuant to Florida Bar Rule 4-7.22. We are not a law firm and do not provide legal advice or legal representation. We serve as a matching and coordination platform that connects insureds, public adjusters, and individuals who have suffered a loss, denial, or underpaid claim with licensed attorneys and medical professionals in the states we serve.

2. Information We Collect

We collect information necessary to provide our Services, coordinate your claim, and maintain compliant communications. The types of information we collect include:

2.1 Personal Information

  • Contact details (e.g., name, email address, phone number, mailing address)
  • Claim-related details (e.g., nature of the property damage or personal injury, insurance policy information, insurance carrier, claim status, date of loss)
  • Identification information (e.g., date of birth, if required to verify your identity or claim eligibility)
  • Communication preferences

2.2 Automatically Collected Information

  • Device and usage data (e.g., IP address, browser type, operating system, pages visited, time spent on our website)
  • Cookies and similar technologies (e.g., to track site usage, personalize content, or remember your preferences). See Section 6 for details on cookies.

2.3 Information from Third Parties

  • Information provided by public adjusters or other referring professionals who submit a claim on your behalf through our portal
  • Status updates provided by attorneys or medical professionals in our network related to your claim

3. How We Use Your Information

We use your information to provide and improve our Services and to maintain lawful, transparent communications. Specific uses include:

3.1 Providing Services

  • Reviewing your claim details and matching you with a licensed attorney based on the type of loss or claim
  • Connecting you with licensed medical professionals related to your claim, where applicable
  • Facilitating communication between you, your public adjuster, and your referred attorney through our portal
  • Providing claim status updates on a regular basis via email or through the client portal

3.2 Marketing and Communications

  • Sending marketing emails, newsletters, and educational content about our Services or claim-related topics, as permitted by your consent (see Section 4)
  • Sharing informational resources to help you navigate the claims process

3.3 Improving Our Services

  • Analyzing usage data to improve our platform, referral process, and client experience
  • Conducting internal reviews to improve our matching and communication tools
  • Verifying your identity or claim details to prevent fraud
  • Complying with applicable laws, Florida Bar rules, and responding to legal obligations such as subpoenas or regulatory inquiries
  • Maintaining records required under Florida Bar Rule 4-7.22 and other applicable regulations

By creating an account, submitting a claim, or using our Services, you expressly consent to receiving the following communications from Claim Me:

  • Claim status updates and notifications related to your submission
  • Informational emails regarding attorneys and medical professionals in our network
  • Marketing and promotional communications about Claim Me’s services, features, and updates

These communications may be delivered via email, SMS, or other electronic means.

Opt-Out: You may opt out of marketing emails at any time by clicking “Unsubscribe” in any email or by contacting us at info@claimmenow.com. Opting out of marketing communications will not affect transactional or claim status communications related to your active matter.

5. How We Share Your Information

We share your information only as necessary to provide our Services, comply with legal obligations, or with your consent. We do not sell your personal information to third parties.

5.1 Referred Attorneys

We share your personal and claim-related information with independent, licensed attorneys in our network to facilitate your claim. These attorneys are bound by their own professional obligations of confidentiality under applicable Rules of Professional Conduct. Documents and communications shared in connection with a pending or anticipated legal matter may be protected by attorney-client privilege.

5.2 Medical Professionals

Where applicable, we may share relevant information with licensed medical professionals in our network. No remuneration is paid to or received from any medical professional in exchange for referrals, in compliance with Florida Statute §817.505 (Florida Patient Brokering Act).

5.3 Public Adjusters

If you were referred to us by a public adjuster, that adjuster may receive claim-related status updates through our portal in their role as your adjuster. No remuneration is paid to public adjusters in exchange for client referrals, in compliance with Florida Statutes §626.854(13) and §626.854(23).

5.4 Service Providers

We may share information with third-party vendors (e.g., email platforms, portal providers, analytics tools) who assist us in operating our Services. These providers are contractually required to protect your data and use it only for the purposes we specify.

We may disclose your information to comply with applicable law, Florida Bar requirements, or government requests, or to protect the rights, property, or safety of Claim Me or others.

5.6 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity subject to equivalent privacy protections.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and portal.

6.1 Types of Cookies

  • Essential Cookies: Necessary for website and portal functionality
  • Analytics Cookies: Track usage patterns to improve our Services
  • Marketing Cookies: Help personalize content and measure the effectiveness of our communications

6.2 Managing Cookies

You may manage cookie preferences through your browser settings. Disabling certain cookies may limit some website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. These include encryption for data in transit, secure servers for our client portal, and role-based access controls to protect confidential and potentially privileged information.

No system is completely secure. You agree to notify us immediately at info@claimmenow.com if you suspect a security breach such as compromised portal credentials.

8. Data Retention

We retain your personal information only as long as necessary to provide our Services, fulfill legal obligations, or resolve disputes:

  • Claim-related data is retained for the duration of your claim and up to 7 years after resolution to comply with applicable legal and record-keeping requirements, including Florida Bar record-keeping rules
  • Marketing preferences are retained until you opt out or we no longer provide Services
  • Automatically collected data (e.g., analytics) is retained for 2 years for performance analysis

Upon request or termination of Services, we will delete or anonymize your data, except where required by law or for legitimate business purposes.

9. Your Rights and Choices

You may have the following rights regarding your personal information:

9.1 Access and Correction: Request access to or correction of your information by contacting us at info@claimmenow.com.

9.2 Deletion: Request deletion of your data, subject to our retention obligations (see Section 8).

9.3 Opt-Out of Marketing: Unsubscribe from marketing emails as described in Section 4.

9.4 Do Not Track: Our website does not currently respond to “Do Not Track” browser signals, but you may manage tracking through cookie settings (see Section 6).

To exercise these rights, submit a request to info@claimmenow.com. We will respond within 30 days or as required by law.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately at info@claimmenow.com and we will take steps to delete it.

11. No Attorney-Client Relationship

Use of our Services and submission of your information through our platform does not create an attorney-client relationship between you and Claim Me, or between you and any attorney in our network, until you have formally retained that attorney and both parties have executed a written engagement agreement. Claim Me is not a party to any attorney-client relationship formed through this platform.

12. Florida Bar Qualifying Provider Notice

Claim Me is registered with the Florida Bar as a Qualifying Provider pursuant to Rule 4-7.22. Participation in the Claim Me platform does not constitute an endorsement of any attorney by The Florida Bar. Attorneys listed on or referred through this platform pay a flat monthly subscription fee for access to the platform. This fee is not tied to, contingent upon, or influenced by the outcome of any case or any settlement amount.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through our client portal at least 30 days before they take effect, where feasible. Continued use of our Services after changes constitutes your acceptance of the updated Policy.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: info@claimmenow.com
  • Phone: 1-(833) CLAIM-IT (252-4648)
  • Business: 1-833 Claim Me, LLC d/b/a Claim Me