Accessibility Statement
Effective Date: November 4, 2026
At 1-833 Claim Me, LLC d/b/a Claim Me (“Claim Me”), we are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. As a Florida Bar-registered Qualifying Provider connecting individuals with licensed attorneys and medical professionals for property damage, personal injury, and related claims, we strive to make our digital platforms inclusive and user-
friendly for all. This Accessibility Statement outlines our current efforts to meet accessibility standards and our commitment to continuously improving access.
1. Our Commitment to Accessibility
We aim to provide an inclusive online experience for all users, regardless of ability. Our goal is to work toward the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is widely recognized as a standard for digital accessibility. This includes working to ensure our website is perceivable, operable, understandable, and robust for users with visual, auditory, motor, cognitive, or other disabilities.
2. Accessibility Features
We have implemented and continue to work on the following accessibility features on our website:
- Text Alternatives: Providing alt text for images to support screen reader users
- Keyboard Navigation: Working to ensure website functions can be accessed via keyboard for users with motor impairments
- Readable Content: Using clear fonts, sufficient color contrast, and legible text sizing to aid users with visual or cognitive impairments
- Structured Content: Organizing content with proper headings and labels to improve navigation for assistive technologies
- Form Accessibility: Designing claim submission and contact forms with clear instructions and error messages compatible with assistive devices
- Client Portal: Working to ensure our secure client portal for claim status updates is compatible with screen readers and other assistive technologies
3. Ongoing Efforts
We are committed to continuously improving the accessibility of our website and Services. Our ongoing efforts include:
- Regular Reviews: Conducting periodic accessibility assessments to identify and address barriers
- Vendor Coordination: Working with our website developers and platform providers to maintain accessibility compliance across updates and integrations
- User Feedback: Actively seeking and responding to user feedback to identify and resolve accessibility issues
4. Limitations
While we work toward full accessibility compliance, some areas of our website may not yet meet WCAG 2.1 Level AA standards due to technical constraints or third-party content — including documents provided by independent attorneys or medical professionals in our network, over whose content we have no control. We are actively working to address known barriers and appreciate your patience as we continue to improve. If you encounter an accessibility barrier, please contact us and we will work to assist you.
5. Accessibility Support and Contact
If you experience difficulty accessing any part of our website or Services, or if you have suggestions for improvement, please contact us:
- Email: info@claimmenow.com
- Phone: 1-(833) CLAIM-IT (252-4648) When contacting us, please provide:
- A description of the issue or barrier
- The URL or section of the website where the issue occurred
- The device, browser, or assistive technology you are using We aim to respond to accessibility inquiries within 5 business days and will work with you to provide alternative access where needed.
6. Alternative Access
If you are unable to access our website or client portal due to an accessibility barrier, we offer the following alternatives:
- Phone Support: Call us at 1-(833) CLAIM-IT (252-4648) to discuss your claim or receive status updates verbally
- Email Assistance: Email info@claimmenow.com for claim-related information or assistance navigating our Services
7. Legal Compliance
Claim Me is committed to complying with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and applicable Florida state regulations. Nothing in this Accessibility Statement creates or implies any warranty, guarantee, or legal obligation beyond what is required by applicable law. Claim Me is not a law firm and does not provide legal advice. For legal concerns, please consult a licensed attorney.
8. Third-Party Content
Our website may contain links to or content from third-party websites, including those of independent attorneys and medical professionals in our network. Claim Me does not control these external resources and is not responsible for their accessibility. Attorney participation in the Claim Me platform does not constitute an endorsement by The Florida Bar.
9. Updates to This Statement
We may update this Accessibility Statement as we improve our website or as legal requirements evolve. Updates will be posted on this page. Continued use of our Services after changes constitutes acceptance of the updated Statement.
10. Feedback
Your feedback helps us improve. If you are dissatisfied with our accessibility efforts or believe we have not adequately addressed a concern, please contact us at info@claimmenow.com. We are committed to responding to all accessibility inquiries promptly.