Terms and Conditions
Effective Date: November 5, 2025
Claim Me (“we,” “us,” or “our”) operates as an attorney referral service connecting clients with attorneys for property damage and personal injury claims, particularly those involving open, denied or underpaid insurance claims. By accessing our website or using our services, you (“you” or “client”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services or website.
1. Nature of Our Services
1.1 Referral Service: Claim Me is not a law firm and does not provide legal advice or representation. We connect you with independent, licensed attorneys who specialize in property damage and personal injury claims. Any legal services are provided solely by the referred attorney under a separate agreement between you and the attorney.
1.2 No Guarantee of Outcomes: We strive to refer you to qualified attorneys, but we do not guarantee the outcome of any claim, settlement, or legal proceeding. Results depend on the facts of your case and the attorney’s performance, which are beyond our control.
1.3 Service Scope: Our role includes assessing your claim, matching you with an attorney, providing monthly updates on your claim’s progress (where applicable), and facilitating communication. We do not control or influence the attorney’s legal strategy or decisions.
1.4 No Attorney-Client Relationship with Claim Me: Your use of our services does not create an attorney-client relationship with Claim Me. Any attorney-client relationship is solely between you and the referred attorney.
2. Eligibility
2.1 User Requirements: To use our services, you must be at least 18 years old, reside in a jurisdiction where our services are offered, and have a valid property damage or personal injury claim.
2.2 Accurate Information: You agree to provide accurate, complete, and current information about yourself and your claim. Failure to do so may result in delays or termination of our services.
2.3 Authorized Use: You represent that you have the legal authority to pursue the claim (e.g., you are the claimant or an authorized representative). If acting on behalf of another, you must provide verifiable proof of authority.
3. Client Responsibilities
3.1 Cooperation: You agree to cooperate fully with Claim Me and the referred attorney, including providing requested documents, responding to communications, and attending necessary meetings or hearings.
3.2 Compliance with Attorney Agreement: You are responsible for reviewing and complying with the terms of any agreement with the referred attorney, including fees, obligations, and expectations.
3.3 Feedback: To maintain our commitment to transparency and service, you agree to provide honest feedback about your experience with Claim Me and the referred attorney when requested.
3.4 Prohibited Conduct: You agree not to use our services or website for any unlawful, fraudulent, or abusive purpose, including misrepresenting your claim, harassing our staff, or attempting to manipulate the referral process.
4. Fees and Payments
4.1 No Direct Fees from Claim Me: Claim Me does not charge you directly for our referral services. Our compensation comes from referred attorneys, which will not increase your costs.
4.2 Attorney Fees: Any legal fees, contingency fees, or costs associated with your claim are governed by your agreement with the referred attorney. We recommend reviewing these terms carefully before proceeding.
4.3 No Hidden Costs: Consistent with our transparency commitment, we will not impose undisclosed fees. Any potential costs will be clearly communicated upfront.
4.4 Fee Disputes: Any disputes regarding attorney fees or costs are between you and the referred attorney. Claim Me is not responsible for mediating or resolving such disputes.
5. Communication and Updates
5.1 Monthly Updates: We commit to providing monthly updates on your claim’s status, either via email, phone, or our client portal, unless otherwise agreed. These updates are informational and based on information provided by the referred attorney.
5.2 Client Portal: Where available, you may access a secure client portal to view case updates, documents, and attorney contact information. You are responsible for maintaining the confidentiality of your login credentials.
5.3 Response Expectations: You agree to respond promptly to our communications to ensure efficient service. Delays in response may impact the progress of your claim.
5.4 Communication Limitations: While we strive to provide timely updates, delays in receiving information from referred attorneys may affect our ability to deliver updates on schedule. We will notify you of any such delays promptly.
6. Privacy and Data Protection
6.1 Data Collection: We collect personal information (e.g., name, contact details, claim details) to provide our services. Our use of your data is governed by our Privacy Policy, which is incorporated into these Terms.
6.2 Sharing with Attorneys: By using our services, you consent to us sharing your information with referred attorneys to facilitate your claim.
6.3 Marketing and Communication Consent: By agreeing to these Terms and using our website or services, you expressly opt in to receiving marketing emails, newsletters, and monthly claim updates from Claim Me. These communications may include service updates, promotional offers, and educational content related to your claim or our services. You may opt out of marketing emails and newsletters at any time by clicking the “unsubscribe” link in any email or contacting us at info@claimmenow.com. Opting out of marketing communications will not affect your receipt of essential claim-related updates.
6.4 Security: We implement reasonable measures to protect your data but cannot guarantee absolute security. You acknowledge the inherent risks of online data transmission.
6.5 Data Retention: We retain your personal information only for as long as necessary to fulfill our services or as required by law. Upon termination of services, we may retain limited data for record-keeping or legal compliance purposes, as outlined in our Privacy Policy.
7. Limitation of Liability
7.1 No Liability for Attorney Actions: Claim Me is not responsible for the actions, omissions, or performance of referred attorneys. Your legal relationship is solely with the attorney.
7.2 Service Limitations: We provide our services “as is” and make no warranties, express or implied, regarding outcomes, attorney performance, or uninterrupted access to our website or services.
7.3 Cap on Liability: To the fullest extent permitted by law, Claim Me’s liability for any claim arising from our services is limited to $100 or the amount paid by you to us (if any), whichever is less.
7.4 No Consequential Damages: To the fullest extent permitted by law, Claim Me is not liable for any indirect, incidental, special, or consequential damages, including lost profits, arising from your use of our services or website.
7.5 Force Majeure: Claim Me is not liable for delays or failures in performance due to events beyond our reasonable control, including natural disasters, cyberattacks, or third-party service disruptions.
8. Termination of Services
8.1 By You: You may discontinue using our services at any time by notifying us in writing. Termination does not affect your obligations to the referred attorney.
8.2 By Us: We may terminate or suspend services if you breach these Terms, provide false information, or fail to cooperate with us or the referred attorney.
8.3 Effect of Termination: Upon termination, we will cease providing updates or referrals, but your obligations under any attorney agreement remain in effect.
8.4 Survival: Provisions related to Limitation of Liability, Dispute Resolution, Intellectual Property, and Privacy and Data Protection will survive termination of these Terms.
9. Intellectual Property
9.1 Website Content: All content on our website (e.g., text, logos, graphics) is owned by Claim Me or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify it without our written consent.
9.2 User Content: By submitting content to us (e.g., feedback, testimonials), you grant us a non-exclusive, royalty-free license to use, display, and reproduce it for promotional or operational purposes, subject to our Privacy Policy.
9.3 No Infringement: You represent that any content you submit does not infringe on the intellectual property rights of others. You agree to indemnify Claim Me for any claims arising from such infringement.
10. Dispute Resolution
10.1 Governing Law: These Terms are governed by the laws of Florida, without regard to conflict of law principles.
10.2 Informal Resolution: Before pursuing formal action, you agree to attempt to resolve disputes with us through good-faith negotiation by contacting info@claimmenow.com
10.3 Arbitration: Any unresolved disputes will be settled by binding arbitration in Miami Florida, under the rules of the American Arbitration Association. Each party will bear its own costs, and class actions are not permitted.
10.4 Statute of Limitations: You agree that any claim against Claim Me must be filed within one (1) year of the event giving rise to the claim, or it is permanently barred, to the extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Claim Me, its affiliates, officers, employees, and agents from any claims, liabilities, damages, or costs (including reasonable attorney fees) arising from your breach of these Terms, misuse of our services, or violation of any third-party rights, including intellectual property or privacy rights.
12. Compliance with Laws
You agree to comply with all applicable federal, state, and local laws, including those governing attorney referral services, consumer protection, and data privacy. Claim Me reserves the right to report any suspected illegal activity to the appropriate authorities.
13. Miscellaneous
13.1 Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Claim Me, superseding any prior agreements.
13.2 Changes to Terms: We may update these Terms at any time by posting the revised version on our website. Continued use of our services after changes constitutes acceptance.
13.3 Notice of Changes: For material changes to these Terms, we will notify you via email or a prominent notice on our website at least 30 days before the changes take effect, where feasible.
13.4 No Waiver: Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
13.5 Severability: If any provision of these Terms is found invalid, the remaining provisions remain in full force.
13.6 Contact: For questions or concerns, contact us at info@claimmenow.com or 1-(833) 252-4648
13.7 Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. Claim Me may assign these Terms to a successor entity in the event of a merger, acquisition, or sale of assets.
13.8 Third-Party Beneficiaries: Except as expressly stated, these Terms do not create any third-party beneficiary rights.
14. Acknowledgment
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy. You further acknowledge that by using our services, you consent to receiving marketing emails, newsletters, and monthly claim updates, with the option to unsubscribe from marketing communications at any time as outlined in Section 6.3. We are committed to delivering clarity, transparency, and exceptional service, and we look forward to assisting you with your claim.